Surgical Services Solutions and Implementation
A plan without action remains a plan soon forgotten.
Xcelon Healthcare Group specializes in the implementation of operational improvements for Surgical Services in sterile processing and supply chain management. At Xcelon, we focus on one of Surgical Services most daunting tasks: Executing change. In today's business environment, constant changes in market demands, technology, employee roles, and business processes are required to stay competitive. We help you build, execute, and manage measurable solutions by recognizing the importance of people's actions in the process.
Sterile Processing Consulting and Supply Chain Management
From supplies to equipment to planning for a new building and renovations, we guide you through both the planning and implementation stages of projects. We have the knowledge, experience, and expertise to integrate the complexities involved in running a successful Sterile Processing Department.
When a facility decides to implement an information technology solution, one of the first tasks is to seriously examine existing processing and procedures for errors and inefficiencies. If technology is applied to an already inefficient process, it will retain those inefficiencies, even after automation. (AORN Journal August 2004)
Documentation, SOP Development
Turnover, updates, new procedures, standardization affect your ability to deliver quality services to patients. Xcelon will assist you in developing and maintaining documentation and Standard Operating Procedures which are the cornerstones of repeatability for your organization.
Training, Employee Development, Interim Staffing
At Xcelon, we recognize the importance of people in the process. We can help you develop and deliver customized training solution and leadership coaching. Additionally, we can also provide management staffing resources with expertise, talent and commitment to excellence.
We utilize a systems thinking framework to change management which recognizes the interconnections of people, processes, and structure. Our consultants understand the healthcare industry as well as the micro and macro effects of decisions in the Surgical Services arena.
Xcelon focuses on two main areas of change. Transactional and Transformational
Transactional change recognizes the components of change as workflow, products and services, information systems, and metrics. Transformational change focuses on the people aspect of change such as leadership, management, training, organizational structure, and sustainability. Xcelon integrates both transactional and transformational change components to address current customer needs as well as prepare for future demands.
We assist you in maximizing the efficiencies of your case cart system by providing workflow analysis, logistics, and surgical procedure profiling.
Products and Instruments
With surgical supplies among the highest expenses in the hospital inventory, accurate instrument tracking becomes key. Lost instruments can cost a 500 bed hospital an average of over $200,000 per year. Instrumentation issues are among the ten most frequent causes of O.R. delays. These delays, due to incorrectly assembled or unavailable instrument sets, cost an average of $1000 per hour. (HPN: March 2004)
Xcelon helps you achieve measurable results through systematic data gathering and analysis. We assist you in maximizing your current information systems to achieve visibility into productivity and financial results.When a facility decides to implement an information technology solution, one of the first tasks is to seriously examine existing processing and procedures for errors and inefficiencies. If technology is applied to an already inefficient process, it will retain those inefficiencies, even after automation. (AORN Journal August 2004)
Lawson, GE, SAP, PeopleSoft
Xcelon helps you integrate today's enterprise systems as well as customized applications to maximize quality and productivity.